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About ServiceMaster DSI in Kansas City, MO

A Disaster Restoration & Cleaning Company

In 1929, former minor-league baseball player Marion E. Wade started working out his home in Chicago and began a moth proofing company. This was the humble beginnings of the ServiceMaster company. When ServiceMaster became officially incorporated in 1947, they employed only half dozen employees and the company generated only $125,000 in annual revenue. Today, that small company is now the leader of the service industry, and employees more than 50,000 people with an annual revenue topping $7.8 billion. 

ServiceMaster DSI
ServiceMaster DSI is a highly experienced disaster restoration and cleaning service company. Our response team of highly dedicated experts has completed literally thousands of restoration projects.

Our business began in 1981 when Rick Veldman, our founding partner, bought his first ServiceMaster franchise in Addison, Illinois. Originally providing only carpet cleaning services, it soon expanded to offer fire and water restoration services in the Chicago area. The business grew throughout the 1980s and gained a reputation for quickly restoring homes and businesses from fire and water damage. Customers grew and demanded more than just cleaning services. To meet this demand, reconstruction and general contracting, HVAC cleaning, and mold remediation services were added to the service portfolio. The business took on the name ServiceMaster Disaster Services Inc. or ServiceMaster DSI for short.

Our Kansas City, MO location was started in 1988 by Bill and Carol Kumpfer out of their garage. In 1995, they partnered with Kim Brooks, Pat Cahill, and Steve Draisey and the business continued to grow with the addition of a construction division. In 2002, the Kansas City location partnered with the original ServiceMaster DSI in Chicago to respond to catastrophic tornadoes in Jackson, TN. Over the next ten years, the partnership continued and in late 2012, the Kansas City and Chicago locations merged together to become the largest ServiceMaster franchise: ServiceMaster DSI. 

We have proudly been serving the Kansas City Metro area for over 25 years including Kansas City, North Kansas City, and St. Joseph, MO, as well as Overland Park, KS. To contact the local office, call 816-763-6677 or 800-954-9444 or email us at info@smdsi.com for the best in cleaning and disaster restoration services. 


  • We're ready to restore your home or place of business following any disaster
  • 24/7 our trained and well-equipped experts respond to your emergency needs
  • With you as our priority, we say what we do and do what we say



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